Privacy policy

When you visit our website, place an order, contact us, or otherwise interact with Willowcrest Living, we may collect information necessary to provide our services.

This may include:

Name
Billing and shipping address
Email address
Phone number
Order and transaction information
Customer service communications
Website usage information
Device and browser information
Information provided voluntarily through forms or other interactions

How We Use Information

We may use collected information to:

Process and fulfill orders
Provide shipping and delivery services
Communicate about orders
Respond to customer service inquiries
Process returns and refunds
Maintain and improve our website
Prevent fraud and unauthorized activity
Maintain website security
Comply with legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment providers.

We do not need to retain complete payment card information when payment processing is handled by a third-party payment processor. Payment providers may process information according to their own privacy policies and security practices.

Sharing Information

We may share information with service providers that help us operate our business, including payment processors, shipping providers, technology providers, analytics services, and customer support providers.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

We do not sell personal information simply for the purpose of selling customer data.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

Depending on applicable law, you may have rights regarding your personal information, such as requesting access, correction, deletion, or information about how your data is used.

To make a privacy-related request, contact:

hello@willowcrestliving.com

We may need to verify a request before taking action to help protect customer information.